BII Customer Service Award

Customer service is paramount when it comes to running a successful business. BII Scotland is on the lookout for a pub, restaurant or hotel which fully embraces the customer service ethos. Do you know a business that does this? If so, they could be eligible for this Award. Judges will look at the measures that are in place to ensure staff are well trained in customer service. Short listing will be done by Mystery Shoppers and if necessary this will be followed up with a meeting with the judges. If you want to put a nomination in, do so now.

Facebook: BIIandBIIAB

Twitter: @BIIandBIIAB

Instagram: britishinstituteofinnkeeping

Important Dates

Voting Voting Open
Voting Closes 15 June 2024
Judging July/August 2024
Award Ceremony 27 August 2024

 Latest News More News

Apr
02

Welcome to the launch of our 2024 Scottish Bar & Pub Awards

Welcome to the launch of our 2024 Scottish Bar & Pub Awards, the longest running trade awards in Scotland. This year, we are going to do what we do best… celebrate the people that make hospitality in Scotland great. Our theme, as you may have guessed is Grand Ole Opry – the venue that takes […]